Return Policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- Return within 48 hours (Cash Refund of 30% of the item value ) and replacement within seven (7) days from the date of purchase. (Free of Charge)

- Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.

- Please take a photo and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

- Cash Refund of 30% of the value of the item  if the customer does not want the product (MUST NOT BEEN USED/NEVER BEEN OPENED) within 48 hours upon receiving the item  and the latter has no defect or problem mentioned.